Pixel Harmony

Welcome to Pixel Harmony Support

Find answers, learn how your progress is stored, or get in touch if something is not working as expected.

About Pixel Harmony

Pixel Harmony is a calm color puzzle game for iOS and Android. It combines relaxing gradient puzzles and pixel coloring with a steadily growing Journey and Free Play. The core game is designed to remain playable offline.

Play at your pace

No timer is required to enjoy the core puzzles.

Made for offline play

Journey and Free Play do not require a continuous connection.

Saved on your device

Progress and preferences are stored locally by the app.

Frequently asked questions

Can I play Pixel Harmony without internet access?

Yes. Core Journey and Free Play puzzles are designed to work offline. Optional services such as analytics and crash reporting do not control your ability to play.

Where is my game progress stored?

Journey progress, achievements, statistics, and gameplay preferences are stored locally in the app data on your device. Pixel Harmony does not currently offer account-based cloud sync or cross-device progress transfer.

Will deleting the app remove my progress?

It may. Removing the app or clearing its app data can remove locally stored progress and settings. Reinstalling the app is not currently guaranteed to restore that data, so please avoid deleting the app while troubleshooting unless support asks you to do so and you accept that risk.

How do I move or color a tile?

In gradient puzzles, drag one tile over another valid tile to swap them. In pixel coloring puzzles, choose a numbered color from the palette and tap matching cells. You can pinch to zoom and pan larger pixel artwork.

How can I change sound effects or haptics?

Open Settings from the Home screen. Sound effects and haptic feedback can be enabled or disabled independently, and your choices are stored on the device.

What should I do if the app stops responding?

Close and reopen the app first. If the problem continues, restart your device and make sure Pixel Harmony is up to date. If you still need help, contact us with the details listed below. Avoid clearing app data unless you understand that local progress may be lost.

Game progress and saved data

Pixel Harmony uses local device storage for completed Journey levels, achievements, player statistics, and settings. This keeps core play available offline and does not require an account.

Please note: cloud backup, cross-device sync, and restoration after uninstall are not currently promised features. Device backup behavior may also depend on your operating system and device settings.

Report a problem

To help us investigate quickly, please include:

  1. Your device model and operating system version.
  2. The Pixel Harmony app version, if available.
  3. The game mode and level where the issue occurred.
  4. Clear steps that reproduce the problem.
  5. A screenshot or short screen recording, when helpful.

Please do not send passwords, payment details, or other sensitive personal information.

Contact support

Questions, feedback, and bug reports are welcome. We will review your message as soon as reasonably possible.